A day without internet (and yet another chat with Vodafone)

We left late morning and tootled up the road to Fervache, a tiny village with a very nice park-up. We didn't do much all day really except we discovered we had no internet, so I had to chat to Vodafone again. First chat 1 hour before being cut off, second 2 hours. So this is how it went...

An earlier blog mentioned us not having connection on arrival in Dieppe during which chat we were told that our allowance is capped at 25 Gb fair use. We had assumed that our allowance would run 27th to 28th which is our billing period, but that was wrong, so the real cause of yesterday's issue was that our period was 4th to 3rd so we'd simply run out. However, that wasn't obvious and the chats with Vodafone were not very enlightening. It wasn't until about 2 hours in that this was pointed out, but the kicker was that the helpdesk tried to say we would have to return to the UK to get our allowance refreshed! You can guess that that went down a real treat. Anyway, I got cut off again after about 2 hours so laid a complaint with Vodafone. Then this morning waddyaknow? We have internet! So we don't have to return to the UK after all (surprise, surprise). Two staff members need more training - the salesperson who didn't mention the cap, and the doofus helpdesk who insisted we'd have to return home. Surprising how fast it is used up now that we have it. Over a Gb a day. We've not found camps that have usable wifi, in contrast to our Scandi experience.